IP-based access restrictions

This news affects administrators of company accounts with at least two users.

Would you like to allow access to your portatour® only from certain IP addresses – e.g. to allow only managed company devices that are logged into your LAN or VPN? Then proceed as follows:

  1. Switch to the company workspace.
  2. Open the options.
  3. In the “Security” section, click on “IP-based access restrictions”.
  4. For those user authorization levels where you want to restrict access, set the selection box to “Restricted”.
  5. In the input field below, enter the IP addresses or IP ranges from which access should be permitted. Multiple entries must be separated by a line break.
  6. Click “Save”. The access restriction takes effect immediately.

Users who are successfully logged in but are accessing it from an unauthorized IP address will receive the following error message:

Notes:

  • Handle these restrictions carefully. There is a high risk of inadvertently locking yourself or other users in your company out.
  • Ideally, you should store several IP addresses, e.g. redundant IP addresses for your office, so that you can continue to access portatour® in case of an emergency. Make sure that these IP addresses are static.
  • If you make changes to your company’s network configuration, remember to remove the restrictions or add additional IP addresses in time.
  • Only IPv4 addresses are supported – no IPv6 addresses.