Category Archives: Anywhere

Major December 2024 Update

After an intensive development period, we have released a major update of portatour® today. To read details about the new features, simply scroll down or use the following links:

We wish you lots of fun and success with the new features and look forward to hearing from you at feedback@portatour.com.

Improvements for export and import

This news concerns administrators from company accounts with at least two users.

User export contains all fields

Previously, the user export was limited to the most important user fields. Since this update, the export contains all user fields that can be imported, e.g. also home location and working hours. This applies regardless of whether the export is carried out via the user interface or via API.

No user limit when importing data

If you have previously imported organization-wide data – e.g. customer import, then a maximum of 100 users could be affected by this process. This limit has been removed. However, the limits for file size (30MB) and number of data records (100,000) of the imported file still apply.

Territory optimization: Display areas, area names and key figures on map

This news concerns administrators and supervisors of company accounts with activated territory optimization.

The display of the territory surfaces is available in each map of the territory optimization.

Click on the cogwheel at the top right and switch to “Display: Customers + areas” or “Display: Areas”.

portatour® uses zip code boundaries when coloring areas. If there are several customers of several users in one zip code, it is assigned to the user that has the most customers there.

Depending on the space available, the area name is displayed complete or abbreviated.

Selectable key figures can be displayed below the area name. The number of customers in the area is displayed by default. To display other key figures, proceed as follows:

  1. Click on any territory to select it.
  2. Click again on the territory or on the home location to open the corresponding information bubble.
  3. Click on the eye symbol next to the desired key figure to show or hide it again on the map.

Up to three key figures can be displayed simultaneously.

Territory optimization: New export options

This news concerns administrators and supervisors of company accounts with activated territory optimization.

For many tables in territory optimization, you now have the option of exporting them as an Excel file. To do this, click on the link “Export table / customer data / postal code-user assignment…” below the tables. The following window opens:

Select which data you would like to export:

  • Table: The data displayed in the table is exported with all columns as an Excel file. Use this option if you want to carry out further analyses with the key figures or if you want to save the key figures for documentation purposes.
  • Customer data: All customer data is exported as it is currently valid in the current step of territory optimization. You will also find the columns “Reachable by (source/target) user”. Use these columns to identify geographically distant customers.
  • Postal code-user assignment: Based on the territory areas of the map, the zip codes are exported with the assignment to the users. Each relevant zip code occurs once. If there are customers for more than one user for a zip code, the postal code is assigned to the user that has the most customers there. Use this export, for example, to assign new customers to the correct user in your CRM system based on the zip code.

Territory optimization: Maximum workload adjustable per territory

This news concerns administrators and supervisors of company accounts with activated territory optimization.

If you do not want to load the territories evenly during the optimization, but deliberately differently, proceed as follows:

  1. Go to “Optimization settings > Per territory”.
  2. In the “Workload” column, click on the pen symbol next to the desired territory.
  3. Switch from “Unrestricted” to “Up to …” and enter the percentage value.
  4. Click “Start optimization”.

Use this option, for example, if you want to explicitly exclude an overload in some territories or plan free space for new customers who join later.

Notes:

  • At “Optimization result > Overview”, the “Standard deviation of the workload” can increase in comparison to the initial situation.
  • Do not use this option to map reduced working hours of a user. Instead, enter the new working hours of the affected user under “Manual adjustments > User modifications”.

Territory optimization: Display idle times in detail

This news concerns administrators and supervisors of company accounts with activated territory optimization.

Idle times can have different reasons. To see a detailed breakdown, proceed as follows:

  1. Open a page with a table view at territory optimization.
  2. Click on “Key figures considering driving times” in the header. All columns are displayed.
  3. Click on the value in the “Idle time” column at the desired territory.
  4. A window with detailed information will open.

Limit increase at workspaces for organization and user groups

This news concerns administrators and supervisors of company accounts with more than 50 users.

If you previously opened the workspace of your organization or user group, the full range of functions with customer list and report list was only available if the workspace contained a maximum of 50 users. This limit could now be increased to 250 users through performance optimization for large amounts of data.

Major August 2024 Update

After an intensive development period, we have rolled out a major update of portatour® today. To read details about the new features, scroll down or use the following links:

We wish you much success with using the new features and are looking forward to your feedback at feedback@portatour.com.

Single sign-on (SSO) with Microsoft: Setup

This news concerns administrators from company accounts with at least two users.

To enable your users to log in to portatour® with your company’s Microsoft account, two steps are necessary: Setting up Microsoft as a single sign-on provider in portatour® and assigning Microsoft users to portatour® users.

Setting up Microsoft as a single sign-on provider

  1. Go to “Workspace Organization” and open “Options”.
  2. In the “Security” section, click on “Single Sign-on Provider > Add > Microsoft”. The following window appears:
  3. Are you yourself Entra ID administrator of your Microsoft client?
    • If yes:
      1. Click on “Log in with Microsoft”.
      2. Log in with your Microsoft account.
      3. Confirm the requested permissions with “Accept”.
    • If no:
      1. Click on “Enter tenant ID manually”.
      2. Click on “Copy link” and share it with your Entra ID administrator to install the “portatour® single sign-on” enterprise application and to accept the requested permissions. During this process, your administrator will receive the tenant ID.
      3. Enter the provided tenant ID.
  4. Enter the name of your Microsoft client in the “Name” field. Typically, this is your company name. No verification takes place. The name helps you and your users to identify the correct Microsoft account if you have several Microsoft clients.
  5. Click “Save”.

Assigning Microsoft users to portatour® users

You have four options for assigning Microsoft users to portatour® users: By means of individual invitation emails, by means of mass invitation emails, by means of manual entry of the Microsoft object IDs or by importing the Microsoft object IDs.

Assignment by invitation e-mail

  1. Go to “Workspace Organization” and open the menu item “Users”.
  2. Click on the desired user to open the detailed view of this user.
  3. Click on “Send invitation” in the “Log in with SSO with Microsoft” section.
  4. The user receives an email with an invitation link. This invitation link is valid for 30 days.
  5. After clicking on the invitation link, the user logs in to their Microsoft account.
  6. After logging in, the assignment is successfully created. You can recognize this if the Microsoft user name (UPN) is also displayed on the user’s detail page.

Notes:

  • For security reasons, the email address of the Microsoft user must match that of the portatour® user for the assignment invitation to work. After a successful assignment, the email addresses on both sides can be changed without affecting the assignment.
  • To invalidate an invitation prematurely, click on the recycle bin symbol.
  • To send a new invitation, click on “Send new invitation”. The original invitation will then become invalid.

Assignment by means of mass invitation e-mails

  1. Go to “Workspace Organization” and open the menu item “Users”.
  2. At the end of the user list, click on “Edit all X”.
  3. In the column “Log in with SSO with Microsoft” in the section “X users have neither a linked Microsoft account nor an invitation”, click on “Send invitations”.

Notes:

  • In the user list, use the selection mode or the extended search to specifically restrict the users affected by this process.
  • The instructions for the individual invitation email apply analogously here.

Assignment by entering the Microsoft object ID

For this procedure, you must know the user’s Microsoft object ID. As administrator of your Microsoft client, you will find this in the user management of the Microsoft Entra Admin Center.

  1. Go to “Workspace Organization” and open the menu item “Users”.
  2. Click on the desired user to open their detailed view.
  3. Click on “Enter Microsoft object ID” in the “Log in with SSO with Microsoft” section
  4. Enter the Microsoft object ID of the user – preferably using Copy & Paste from the Microsoft Entra Admin Center.
  5. Click “Save”.
  6. The user can then immediately log in to portatour® using SSO.
  7. Optionally, click on “Send access link” so that the user receives the link to the SSO login page of portatour® via email.
  8. You can recognize a successful login by the user if the Microsoft user name (UPN) is also displayed on user’s detail page.

Notes:

  • Proceed carefully. When entering the Microsoft object ID, there is no check whether the user exists in your Microsoft client or whether it is the desired user.
  • In this case, it is not necessary for the email addresses of the user in portatour® and Microsoft to match.

Assignment by importing the Microsoft object IDs

If you have the Microsoft object IDs of your users as a file, use the user import to assign them to existing or new users.

In the import wizard, assign the corresponding column in your file to the “SSO Microsoft object IDs” field and then carry out the import in the usual way.

Notes:

  • The instructions for entering the Microsoft object ID apply analogously here.
  • If the “SSO Microsoft object IDs” field is missing, you have not yet set up Microsoft as a SSO provider in portatour®.
  • The name of the field also contains the name of the SSO provider you have specified.
  • If you want to assign several Microsoft users to one portatour® user, separate the object IDs with a semicolon ‘;’.

Deactivating single sign-on

Automatic blocking of a user

If a user is blocked or deleted by the SSO provider, the assigned user in portatour® can no longer log in via SSO after one hour at the latest. You do not need to do anything in portatour®. If the user was already logged in via SSO, they will be automatically logged out.

Remove SSO login for a user

If you no longer want to allow SSO logins for a specific user, click on the corresponding recycle bin icon on the user’s detail page to delete the SSO-assignment. Alternatively, remove the Microsoft object ID from the corresponding line at the user import.

Deactivating or deleting a SSO provider

If you want to disable login with SSO for all users, deactivate the corresponding single sign-on provider in the organization options.

You can then also delete the SSO provider. All SSO assignments of the users will be deleted.

Other notes on single sign-on

SSO login and login with user name & password

portatour® allows users to log in with both user name & password and SSO. If you introduce SSO, this is done for existing users without interruption and without the need for strict timing.

You can see both login options for a user in the user list. Manage them at the user’s detail view or via mass editing of users.

Deactivating login with user name & password

If you have successfully introduced SSO, you can deactivate the login via user name & password if desired.

In a user’s detail view, click on “Disable login” in the “Log in with user name & password” section.

Alternatively, use the mass editing in the user list. In any case, make sure beforehand that the affected users have already successfully logged in with SSO, e.g. by using “Search > Extended > Linked SSO accounts > possible (link to account used)”.

Multiple SSO providers

portatour® allows you to set up multiple SSO providers. This supports the following scenarios, among others:

  • Users from different organizations (countries, subcontractors, internal/external) work in portatour®, whereby each organization is managed in a separate Microsoft client.
  • You want to change the SSO provider. The transition is seamless for users, as both providers work in parallel.

Assign a unique name to each SSO provider. In the user detail view and in user mass editing, the respective SSO providers can be found in their own sections, in user export/import in their own columns.

Multiple SSO assignments per user

Several SSO assignments can be stored at a user in portatour®. This is useful for the SSO provider change scenario mentioned above.

Different portatour® users can also be assigned to the same user of a SSO provider. The portatour® user may also be located in different portatour® company accounts. In such cases, the user is prompted after the SSO login to select the desired portatour® user with which they wish to continue working.

This is helpful, for example, in a scenario where an administrator manages several portatour® company accounts and therefore has a separate account in each portatour® company account.

SSO in conjunction with Microsoft Dynamics CRM

If you use Microsoft Dynamics CRM as your data source system, SSO is not yet possible. We are already working on an update to support SSO.

Single sign-on (SSO) with Microsoft: Login

If your administrator has set up the login via Microsoft at your portatour® company account, then proceed as follows:

First login via link from email

  1. Open the email you received from portatour®.
  2. Click on the link in the email.
  3. Depending on the setup of your administrator, you will be taken to one of the two pages:
  4. If available, confirm the license terms.
  5. Click on “Log in with Microsoft”.
  6. Sign in to your Microsoft account.
  7. If your login was successful and your Microsoft account could be assigned to a portatour® user, you are automatically logged in to portatour®.
  8. If not, please contact your administrator.

Login via login page

  1. Open the page https://my.portatour.net on your device
  2. Click on “Log in with Microsoft”.
  3. Sign in to your Microsoft account.
  4. If your login was successful and your Microsoft account could be assigned to a portatour® user, you are automatically logged in to portatour®.
  5. If not, please contact your administrator.

Note:

  • If you use the portatour® app on your Android device, you may be prompted to update from the Google Play Store. This is necessary in order to be able to use SSO.