Thanks to portatour®, our field reps have a perfectly planned day at the touch of a button, drive fewer kilometers and no longer forget customers.
Aleksandra Kogut,
Marketing
AVZ Autoteile GmbH in Bergheim near Salzburg offers modern solutions for the procurement of automotive spare parts. The company supports its customers in saving costs and increasing their productivity. With a range of more than 3.5 million spare parts, AVZ meets the requirements of workshops, dealers and customers nationwide. AVZ employs around 70 people and stands for quality and efficiency and is also characterized by a high priority in the field of digitization and a Europe-wide network. These values are also reflected in the company's sales team. Aleksandra Kogut works as a marketing specialist at AVZ Autoteile GmbH and worked on this success story in collaboration with her sales force colleagues.
For the field service team at AVZ Autoteile GmbH, automatic route planning with portatour® offers a number of significant advantages. Manual planning used to cost valuable time and often led to customers being forgotten. With portatour®, the route is optimally planned, saving unnecessary kilometers and organizing visits efficiently. This leaves more time for the essentials - talking to the customer.
With portatour® the route is optimally planned, saving unnecessary kilometers and organizing visits efficiently.
Aleksandra Kogut, Marketing specialist
According to Aleksandra Kogut and her colleagues, portatour® stands out in particular due to the intuitive customer sequence and the needs-based planning of field service routes. Discussions with the sales representatives clearly showed that customer visits no longer have to be prepared in a time-consuming manner and yet no customers are overlooked. The sales team is particularly pleased with the ease of use and flexible adjustment potential, which has led to a significant increase in sales and greater customer satisfaction.
portatour® stands out in particular thanks to its intuitive customer sequence and needs-based planning of field service routes.
Aleksandra Kogut, Marketing specialist
According to Aleksandra Kogut, the introduction of portatour® at AVZ Autoteile GmbH went smoothly. The intuitive user interface made it easy to get to grips with the system, which meant that the company's field sales team was able to familiarize themselves quickly and take full advantage of the benefits. According to the field service team, the functions for schedule, calendar and the search function for customers are particularly helpful. All of these features are crucial for the company in terms of flexible and targeted route planning. Since the implementation of portatour®, AVZ Autoteile GmbH has been able to achieve a noticeable increase in efficiency in field service planning and in this way, among other things, strengthen customer loyalty and customer satisfaction.
According to the sales team, the functions for schedule, calendar and the search function for customers are particularly helpful.
Aleksandra Kogut, Marketing specialist
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